Privacy Policy

SalesPulse Privacy Policy

Your privacy is important to us. At SalesPulse, we are committed to respecting your privacy and complying with applicable laws regarding any personal information we collect through our website, https://www.sales-pulse.com, and other services.

Personal information refers to any data that can identify you, such as your name, email, device information, or how you interact with our services.

Please be aware that if you navigate to third-party sites from our website, they have their own privacy policies. Our policy applies only while you use SalesPulse services.

This policy is effective as of 15 October 2024.

Last updated: 15 October 2024.

1. Information We Collect

We collect two types of information:

• Voluntarily Provided Information: Personal details you provide when you create an account, sign up for updates, or communicate with us.
• Automatically Collected Information: Technical data from your devices, such as:
  • Log Data: IP addresses, browser versions, pages visited, time spent on each page, and more.
  • Transaction Data: Details on usage of SalesPulse, including CRM interactions, sales activities, and workflow records.

Personal Information Definition
Personal information includes but is not limited to:

• Name
• Email address
• Device information (e.g., IP address)
• Transaction and interaction data

2. How We Use Your Information

We use your personal data for the following purposes:

• Providing Services: To connect your CRM to SalesPulse, track sales activities, and deliver real-time notifications.
• Improving the Platform: To analyze service usage and improve product features.
• Customer Support: To assist with any inquiries, technical issues, or account management.
• Communication: To send you updates on services, news, or promotions with your consent.

Legitimate Reasons for Processing Your Personal Information

We process your personal information based on:

• Consent: When you provide permission (e.g., for receiving marketing communications).
• Performance of a Contract: To fulfill services you’ve requested.
• Legitimate Interests: For running and improving our platform.
• Compliance with Law: To meet any legal obligations we must adhere to.

3. Data Sharing and Disclosure

We do not sell your personal data. However, we may disclose it under certain conditions, such as:

• Service Providers: With third-party vendors assisting in operating our platform (e.g., analytics, hosting).
• Business Transfers: During mergers, acquisitions, or asset sales.
• Legal Requirements: When legally required, such as in response to law enforcement or regulatory authorities.

Disclosure of Personal Information to Third Parties:

We may share personal data with:

• Parent, subsidiary, or affiliate companies
• Third-party service providers (e.g., Google Analytics, hosting services)
• Law enforcement, courts, regulatory authorities, or in case of non-payment for services

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to monitor your activity on our platform and improve user experience. You can manage cookie preferences through your browser settings. For more details, please refer to our Cookie Policy.

5. Data Security

We use commercially reasonable security measures to protect your data. However, no system is completely secure. We encourage you to protect your passwords and limit unauthorized access to your devices.

6. International Transfers

If your personal information is transferred outside of your region, we ensure appropriate safeguards are in place, such as standard contractual clauses, ensuring your data’s security and privacy.

7. Retention of Personal Information

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, including legal and business obligations. When no longer required, personal data will be securely erased or anonymized.

8. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that we have collected data from a child under this age, we will take steps to delete it promptly.

9. Your Rights and Controlling Your Personal Information

You have the right to:

• Access your personal data.
• Correct inaccurate or outdated data.
• Request deletion of your personal data (with legal exceptions).
• Object to or restrict processing of your data.
• Request data portability.

To exercise any of these rights, contact us at help@sales-pulse.com.

10. California Residents' Privacy Rights

Under the California Consumer Privacy Act (CCPA), California residents can:

• Know what personal data we collect.
• Request data deletion.
• Opt out of the sale of personal data.

For more information, contact us.

11. Changes to This Policy

We may update this Privacy Policy to reflect changes. Updates will be posted, and significant changes communicated via email.

12. Contact Information

For privacy concerns, contact:

Nick Lobanov

help@sales-pulse.com

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